Privacy Policy

As a locally owned and operated Florida business, we are committed to maintaining your trust by ensuring all data handling practices comply with applicable Florida Statutes and industry best practices.

Effective Date: [Insert Date]

Thermascape LLC (“Thermascape,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us online and during business interactions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.thermascapefl.com ), contact us, or use our professional restoration and environmental services. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information in the course of operating our business:

A. Personal Information You Provide

Name, address, email address, and phone number
Property address and details of the project
Billing and payment information (where applicable)
Any additional information you share via contact forms, emails, or phone communications

B. Automatically Collected Information When you visit our website, we may collect certain information automatically, such as:

IP address
Browser type and version
Pages visited and time spent on each page
Device type
Referring website

C. Cookies and Tracking Technologies Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. You may disable cookies in your browser settings, but some features of the website may not function properly.

How We Use Your Information

We use the collected information for the following purposes:

To respond to inquiries and provide estimates or services
To schedule and manage appointments
To personalize user experience on our website
To improve our website and service offerings
To communicate updates, promotions, or changes in service (with your consent where required)
To comply with legal and regulatory requirements under Florida Statutes and applicable federal laws

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

With vendors, contractors, or service providers who assist in providing our services (e.g. subcontractors, billing platforms)
When required by law or to respond to legal process (e.g. subpoenas, court orders)
To protect our rights, property, or safety, or that of others
With your consent or at your direction

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. While no system is completely secure, we strive to maintain a high standard of data confidentiality and security.

Data Retention

We retain personal information only as long as necessary to provide our services, meet legal and regulatory requirements, resolve disputes, and enforce our agreements. When no longer needed, information is securely deleted or anonymized.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access, review, or request correction of your personal information
Request deletion of your information
Withdraw consent for communications or certain data uses

To exercise your rights, you can contact us directly using the information provided at the end of this policy.

Children’s Privacy

Our website and services are intended for adults and are not directed at children under 18 years of age. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will delete that information promptly.

Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies independently.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of our website or services constitutes your acceptance of the revised policy.

Contact Information

If you have any questions regarding this Privacy Policy or would like to make a privacy-related request, please contact us:

Thermascape

Phone: (754) 715.6361 

Email: [email protected]

Website: https://www.thermascapefl.com

Thank you for trusting Thermascape with your restoration and environmental service needs in South Florida.